People Assistant

Fast answers for payroll, leave, end-of-service gratuity, and HR policy questions - bilingual in Arabic and English across WhatsApp, Teams, and Slack for UAE and GCC enterprises.

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HR teams spend 40% of their workday answering the exact same questions.

In the UAE and GCC, fast-moving enterprises field thousands of routine employee inquiries every month: end-of-service gratuity calculations under UAE Labour Law, leave rollover entitlements, salary certificates for bank loans, dependent visa letters, and health insurance co-pay rules.

Employees wait 24 to 48 hours for answers over email tickets, while HR professionals spend hours digging through PDFs, recalculating spreadsheets, and retyping letters. People Assistant removes this friction entirely - providing verified, instant answers directly from your HRIS and policy documents.

How it works

From routine HR ticket to instant resolution in seconds.

People Assistant integrates with your HRIS and internal policy repositories to deliver verified answers and automated workflows across WhatsApp, Teams, and Slack.

Ingest

Securely connect your HRIS (SAP, Oracle, Workday, BambooHR) and ingest company handbooks, insurance schedules, and policy matrices.

Authenticate

Single Sign-On and mobile verification guarantee role-based access so employees only access their own payroll, leave, and contract data.

Resolve

Proprietary UAE Labour Law and benefits models resolve leave, gratuity, and policy queries with zero hallucination in Arabic and English.

Execute

Automatically generates stamped bank salary certificates, submits leave requests, and routes sensitive grievances to HR business partners.

Key capabilities

UAE Labour Law & Gratuity Calculation

Pre-configured with Federal Decree-Law No. 33 of 2021 to compute precise end-of-service benefits, probation terms, and resignation settlements in seconds.

Bilingual Arabic & English Reasoning

Understands Modern Standard Arabic, Gulf phrasing, and Arabizi with full contextual grasp of regional workplace terminology and policy handbooks.

Two-way HRIS and omnichannel synchronization

Two-Way HRIS & Omnichannel Sync

Deploys across WhatsApp Enterprise, Microsoft Teams, and Slack with direct two-way synchronization to SAP SuccessFactors, Oracle, and Workday.

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Where it delivers the most value

People Assistant is built for enterprises with diverse, distributed workforces that need 24/7 support without expanding HR headcount.

Retail, hospitality & frontline operations

Empower deskless store staff, hotel personnel, and logistics teams via WhatsApp with instant shift check-ins, leave requests, and payslip queries.

Retail and frontline workforce assistant

Multi-entity GCC corporate groups

Eliminate cross-department ticketing lag by unifying policies, benefits, and salary letter generation across holding company subsidiaries.

Healthcare networks & clinical staff

Provide 24/7 shift coverage answers, CME allowance lookups, and medical licensing verification support for doctors, nurses, and technicians.

Case study • Dubai, UAE

Resolving 4,200 monthly employee tickets with 92% first-contact resolution

A regional conglomerate with over 3,500 employees across the UAE and Saudi Arabia deployed People Assistant on Microsoft Teams and WhatsApp. Routine payroll and policy ticket volume dropped by 74% within 60 days, while HR specialists reclaimed over 22 hours per week for strategic talent initiatives.

People Assistant FAQ

How does People Assistant prevent employees from seeing confidential peer data?

People Assistant enforces strict Role-Based Access Control (RBAC). When an employee connects via Microsoft Teams, Slack, or WhatsApp, their identity is cryptographically linked to their verified employee profile in your HRIS. An employee can only query their own leave balances, payslips, or gratuity figures.

Is the UAE Labour Law calculation engine kept up to date?

Yes. The calculation engine is pre-built on Federal Decree-Law No. 33 of 2021. It automatically computes gratuity based on 21 days basic salary per year of service for the first 5 years, and 30 days for each additional year, pro-rated for fractions of a year, while strictly adhering to statutory salary caps and contract stipulations.

Does it work natively in both Arabic and English?

Yes. People Assistant was fine-tuned specifically for the GCC workforce. It understands Modern Standard Arabic, Gulf (Emirati, Saudi, Kuwaiti) phrasing, Levantine and Egyptian dialects, as well as Arabizi (Latin alphabet representation of Arabic). It responds naturally in the language the employee initiates with.

Can it generate official documents like bank salary certificates?

Yes. For approved document workflows (such as embassy visa letters, salary certificates for bank loans, and NOCs), People Assistant dynamically generates a signed, high-resolution PDF with your organization's digital seal and cryptographic verification QR code, delivering it directly into the WhatsApp or Teams chat.

Ready to streamline
your workforce operations?

Talk to ScaleVAI about deploying People Assistant across WhatsApp, Microsoft Teams, and your enterprise HRIS.

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